TERMS & CONDITIONS

Thank you for visiting our website www.machete-studio.com. These Terms & Conditions govern your use of our website and your engagement with us regarding our products. By accessing this site or making an enquiry, you agree to these terms.

1. Product Information

Our pieces are crafted from materials including stainless steel and galvanised steel. We make every effort to represent our products accurately on our website. However, colours and finishes may appear different in photographs due to natural material variation and differences in display screens.

Pieces made from galvanised steel feature a raw-industrial finish with inherent variation, and subtle marks or irregularities are an intentional part of the design. These variations and imperfections are expected and contribute to the unique character of each piece, therefore no two pieces will be the same.

2. Ordering & Payment

Our website does not facilitate direct purchase. All products are available by inquiry only. To purchase a piece, please contact us at info@machete-studio.com. Once your request is received, an invoice will be issued for payment prior to delivery or collection.

Payment must be made according to the invoice terms provided. We accept payment methods as outlined in the invoice.

3. Shipping & Delivery

Our shipping & delivery information can be found on our Shipping & Returns page Delivery times and costs, will be determined by each item and delivery location. While we make every effort to meet estimated delivery dates, delays may occur due to courier schedules or other unforeseen circumstances. We will do our best to keep you up to date on any delays to your order.

4. Returns, Exchanges & Consumer Rights

Our returns and exchanges policy can be found on our Shipping & Returns page. All items are final sale except for major faults in accordance with Australian Consumer Laws.

5. Warranty & Care

Information on product warranties and care instructions is provided on our Shipping & Returns page. Proper care of materials is essential to ensure longevity and performance.

6. Limitation of Liability

Machete PTY LTD is not liable for damage caused by misuse, improper care, or modifications to our products. We are also not responsible for indirect or consequential losses resulting from use of our products, except as required under Australian Consumer Law.

7. Intellectual Property

All website content, images, designs, and branding are the property of Machete PTY LTD. Content may not be reproduced, distributed, or used commercially without our express permission.

8. Privacy

At Machete PTY LTD, we respect your privacy. We only collect information you provide voluntarily, such as your email address for our newsletter. Your information is kept secure and will not be shared or sold to third parties. You can unsubscribe from our newsletter or request access to your information at any time by contacting us at info@machete-studio.com.

9. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be reflected on this page. Continued use of the website constitutes acceptance of any changes.